NET PROMOTER SCORE (NPS)

Enhance Customer Satisfaction and Supercharge Your Business with the NPS System

Effortlessly generate satisfaction questionnaires to send to your customers and collect all the valuable feedback you need!

Rest assured, our dedicated customer support team is here to assist you whenever you need it!

Net Promoter Score

Capture All the Essential Feedback with our NPS System!

Create questionnaires in just a few clicks.

Identify the Sections

Pinpoint the company areas you want to gauge for approval rating. Whether it’s your rental service, staff courtesy, or satisfaction with the services offered, we’ve got you covered.

Crate the Questionnaire

Effortlessly create your questionnaire, even opting for a multilingual one. Customize your questions by specifying the type of response, whether it’s open-ended, a score-based answer, or whether it’s mandatory. You can also choose the type of scoring, including yes/no, on a scale from 1 to 5, 1 to 10, stars, or smiley faces.

Automatic Delivery

No need to lift a finger! Once a rental or service concludes, our software automatically dispatches an email to the customer, containing the evaluation questionnaire. The score receipt is immediate!

NPS Score Calculation

In real time, you can access a dedicated dashboard displaying statistics and graphs revealing your overall NPS score. Thanks to our Net Promoter Score system, there’s no need for you to perform any calculations. Renthub handles all the score calculations for you!

Why is it Essential to Keep a Close Eye on NPS?

By consistently monitoring customer evaluations, you can strategically steer your business, boosting customer satisfaction, and ultimately, your company’s revenue.

Net Promoter Score (NPS) – Why it Matters

Businesses similar to yours rely on NPS to gauge customer satisfaction and loyalty at every touchpoint. With satisfaction questionnaires, you gain insights into how customers perceive the services you provide. This, in turn, helps you identify areas that require enhancement.